WhatsApp CRM South Africa | AI Automated Solutions
WhatsApp CRM South Africa
WhatsApp + CRM

Turn WhatsApp chats into revenue and relationships

Unified inbox, templates & broadcasts, pipelines, automations, and AI replies. Capture leads, book, follow up, and close — all inside one system.

One Number. Unlimited Devices. Total Team Visibility.

Run WhatsApp across your whole team without losing context. Everyone shares the same conversation with clear ownership, roles, and audit trails.

  • Share one WhatsApp Business number across unlimited devices
  • Assign owners, add notes, tag conversations, and set SLAs
  • Convert chats to tickets and track to resolution
  • Custom fields, pipelines, and dashboards per team
  • Agentic AI assists with replies, follow‑ups, and escalations
  • Full history & audit logs for compliance
Not just revenue — fully customisable

Tailor pipelines, fields, templates, permissions, and dashboards to your workflow.

Tickets & Support Desk

Convert chats to tickets, set SLAs, route by priority, and keep clients updated automatically.

Agentic AI Automation

Let AI draft replies, file updates, assign tasks, and trigger flows across your stack.

Everything you need in one WhatsApp CRM

From first hello to paid invoice — built for South African businesses.

💬

Unified Inbox

Team inbox for WhatsApp & email with assignment, tags, and notes.

📚

Templates & Broadcasts

HSM-approved templates, personalisation, scheduling, and segments.

📈

Pipelines & Tasks

Kanban deals, tasks, and SLA timers with auto-escalations.

⚙️

Automations

Auto-replies, reminders, follow-ups, and review requests.

🤖

AI Replies

Suggested replies from transcripts/KB with human approval.

💳

Quotes → E‑sign → Payments

Send quotes, collect signatures, and get paid via links.

  • Website widget + WhatsApp QR/chat links
  • Auto-tag, assign, and greet new leads in seconds
  • Integrate Facebook/Instagram lead ads
2×Faster speed‑to‑lead
98%Open rate on messaging
+32%Lead conversion
24/7Human‑backed support

Compliant by design. Connected to your stack.

Built on WhatsApp‑approved methods with opt‑in/opt‑out handling, and wired into the tools you already use.

✅

WhatsApp Business Platform

Template (HSM) messaging, consent capture, and safe send windows.

🔒

Privacy‑first

Least‑privilege roles, audit trails, and data retention controls.

🔌

Integrations

CRMs, calendars, email, payment links (Stripe/Payfast), and webhooks.

📊

Dashboards

Response time, CSAT, pipeline value, and campaign performance.

Simple, transparent pricing

Start small — scale as you grow.

Starter

R7,900 /mo
  • Unified WhatsApp inbox (2 seats)
  • Basic templates & broadcasts
  • 1 pipeline + automations

Growth

R14,900 /mo
  • 5 seats + roles/permissions
  • Sequences, CSAT & dashboards
  • Quotes → e‑sign → payments

Scale

Custom /mo
  • Advanced guardrails & QA
  • SLAs, SSO, audit trails
  • Multi‑brand, multi‑region

FAQ

Quick answers to common questions.

Is this WhatsApp Business Platform compatible?

Yes. We use WhatsApp-approved approaches for templates/broadcasts and consent, and can connect to your existing number or help set up a new one.

Can my team share one inbox?

Yes. Assign owners, add private notes, and see activity history with permission controls.

Do you integrate with our CRM?

We integrate with popular CRMs or provide a built‑in pipeline. We also connect calendars, email, and payment links.

How fast can we go live?

Most accounts go live in days. We start thin to show value, then add automations and dashboards.

Ready to put WhatsApp at the heart of your CRM?

We’ll design, set up, and support a WhatsApp CRM that pays for itself quickly.

It Connects With The Tools You're Already Using

Free AI consult

A short strategy call with AI Automated Solutions. We map one real business process, what triggers it, what actions should happen, and how the work should be resolved.

Trigger mapping Action flow audit Department handover Resolution scope
Book Free Consult

No obligation. Bring your current process, inbox, ticket flow, bookkeeping task, reporting job or department handover and we will show where to start.

In 20 minutes you will know:

  1. Which trigger should start the workflow and what should happen next.
  2. What AI/software can handle versus what needs human approval.
  3. How the work should be resolved, logged, escalated or reported.
SA based experts No obligation 7 day launch path Human handover included
AI Automated Solutions

AI systems for South African businesses. We automate triggers, actions, tickets, documents, dashboards, bookkeeping, marketing and department workflows, all with clear human approval.

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