Call Center

Proving ROI

Evert Vorster

Published on: 12/11/2025

Stop hand-waving. This blueprint shows exactly how to prove ROI from AI voice + WhatsApp: calculate cost per conversation, track bookings per 100 calls, and attribute revenue per agentic workflow—with dashboards in InOne CRM and guardrails across AI Callers and the AI Receptionist.

Call CenterAi Call AgentsChatbotAi ReceptionistAi AgentsAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

How to Train an AI Caller

Evert Vorster

Published on: 10/11/2025

A practical training framework for AI callers that actually converts: modular scripts, a tight intent library, interruption handling that feels natural, and a weekly QA loop tied to revenue—not guesswork.

Call CenterAi Call AgentsIN ONE CRMAi ReceptionistAi AgentsAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

Clinics, Real Estate, Automotive: Voice Flows that Win

Evert Vorster

Published on: 08/11/2025

See how sector-specific AI voice flows turn calls into bookings and deals. We share proven intent libraries for clinics, real estate, and automotive, plus scripts, WhatsApp follow-ups, and POPIA-safe guardrails—fully orchestrated in InOne CRM with AI Receptionist and AI Callers.

Call CenterAi Call AgentsReduce StaffAi ReceptionistAi AgentsAi for Sales AutomationAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

From Web Lead to Phone Conversation

Evert Vorster

Published on: 04/11/2025

Don’t let hot web leads cool off. Add an AI-driven callback within minutes to confirm intent, qualify with friendly prompts, and lock a meeting fast—then continue the thread in WhatsApp and InOne CRM for perfect hand-offs and audit trails.

Call CenterChatbotAi ReceptionistIN ONE CRM Ai AgentsAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

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