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Proving ROI

Evert Vorster

Published on: 12/11/2025

Stop hand-waving. This blueprint shows exactly how to prove ROI from AI voice + WhatsApp: calculate cost per conversation, track bookings per 100 calls, and attribute revenue per agentic workflow—with dashboards in InOne CRM and guardrails across AI Callers and the AI Receptionist.

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Perfecting the Warm Transfer

Evert Vorster

Published on: 06/11/2025

Stop the “please repeat that” moments. This guide shows how to design AI → human hand-offs that feel effortless: clear triggers, a concise context packet, SLA-aware routing, and WhatsApp follow-ups—wired to InOne CRM with POPIA-safe templates.

ChatbotWhatsApp MarketingAi ReceptionistAi AgentsAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

Compliance for AI Calling in SA

Evert Vorster

Published on: 05/11/2025

Running AI callers in South Africa? Here’s a practical, non-DIY checklist for POPIA-compliant disclosures, lawful call recording under RICA, and provable consent—wired into InOne CRM with WhatsApp follow-ups and full audit trails.

ChatbotAi ReceptionistIN ONE CRM Ai AgentsAi CallersAI Solutions & Services AI Agency Cape TownAi Solutions and Service Ai Agency JohannesburgAI Solutions & Services | AI Agency South Africa

From Web Lead to Phone Conversation

Evert Vorster

Published on: 04/11/2025

Don’t let hot web leads cool off. Add an AI-driven callback within minutes to confirm intent, qualify with friendly prompts, and lock a meeting fast—then continue the thread in WhatsApp and InOne CRM for perfect hand-offs and audit trails.

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