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WhatsApp & Web Chat
Greet, qualify, capture details, assign owners and provide answers with citations.
WhatsApp automations →
Reception • South Africa • 24/7
AI Receptionist — Never miss a lead again
Answer in seconds on WhatsApp, phone and web chat. Qualify, route, schedule, open tickets and sync notes to your CRM — POPIA-friendly and measurable, so your team can focus on high-value work.
What your AI Receptionist does
Connect messages, data and decisions to move every conversation to an outcome.
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AI Callers
Inbound reception and outbound callbacks with summaries to WhatsApp/CRM.
Explore AI Callers →🧭
Routing & SLAs
Route by team, skill, availability and value. Escalate on SLA breach.
Journey rules & SLAs →📅
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Ticketing
Create tickets from chats/calls, set priority and keep clients updated.
Helpdesk automations →🧾
Notes to CRM
Post structured notes, tags and next steps into HubSpot/Pipedrive/Zoho.
Agentic CRM updates →Channels & rules
Meet customers on their channel — with safeguards that keep you compliant and on brand.
WhatsAppAI CallersWeb Chat
EmailSMSPush / In-app
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Agentic decisions
Intent + confidence pick answer, ask, route, escalate or book.
How agentic AI works →⏱️
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Human-in-the-loop
Approvals for sensitive steps and seamless teammate handoff.
Approvals & guardrails →🛡️
Built for your stack
We integrate with your CRM, calendars, payments and databases — plus custom APIs and webhooks.
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Automation sets that work together
Bundle flows that hand off cleanly — more results with less overhead.
Speed-to-Lead Set
- WhatsApp/phone capture + enrichment
- Qualification & routing
- Book meeting or callback
Support Desk Set
- Chat → ticket with SLAs
- AI replies + macros
- CSAT & recovery
Sales Ops Set
- Quote → e-sign → payment
- Stage nudges & alerts
- Deal hygiene automations
Reputation Set
- Review requests & replies
- Detractor recovery
- Publish & share wins
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2× faster speed-to-lead
Instant replies boost conversions.
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+32% lead conversion
Clean handoffs and consistent follow-ups.
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24/7 coverage
Always-on reception with guardrails.
Pricing
You can get a lot of reception automation for a low monthly cost; deeper, cross-system flows cost more — still far less than manual headcount.
R2,500–R26,000/mo • most use cases
R50,000+/mo • complex / multi-system
Project-based available
Typical deployment replaces repetitive reception tasks, improves response times and pays for itself quickly.
FAQ
Quick answers on integrations, compliance and timelines.
Will it work with our CRM?HubSpotPipedriveZoho
Yes — owners, tags, tasks, notes and timelines with retries, auth and audit logs. See more under AI Solutions.
Is it POPIA-friendly?ConsentOpt-outAudit
We implement consent capture, opt-out, quiet hours and template (HSM) messaging where required, with approvals for sensitive steps. Learn how we implement journey guardrails.
How fast can we go live?Thin sliceIteration
A thin slice in days (e.g., WhatsApp speed-to-lead + booking), then weekly improvements from transcripts and metrics. See our services.
Can humans approve actions?ApprovalsEscalations
Yes. Human-in-the-loop for sensitive replies or actions, plus escalation on SLA breach. Our AI agents support approval steps.
Ready to put an AI Receptionist on the front desk?
Tell us the outcome you want. We’ll map flows and guardrails, integrate your systems and launch a receptionist that pays for itself.
