About | AI Automated Solutions
About AI Automated Solutions

Building automation that pays for itself

AI Automated Solutions is a South African team of senior builders who design, launch, and support revenue systems — WhatsApp messaging, agentic chatbots, AI caller, campaigns, and CRM — connected into one operating system for growth. We don’t throw tools at you. We ship outcomes.

Google 5-Star Rated 🇿🇦 Built in South Africa 🔒 Fully compliant (POPIA, PCI, NCR/FAIS where applicable) ⚡ Launch in ~7 days

Why AI Automated Solutions

We become part of your team — wiring the messages, data, and decisions so leads convert faster and ops run on autopilot.

🎯

Outcome-first

We measure success in booked jobs, paid invoices, and repeat customers — not dashboard screenshots.

🧩

One connected brain

Ads → chat → CRM → follow-ups → reviews. Every step is tracked and triggers the next best action.

⚙️

Senior implementation

Strategy, prompts, flows, and integrations are built by specialists who ship weekly improvements.

🚀

Faster iteration

Weekly releases with clear changelogs and measurable gains.

💬

Transparent comms

Shared boards, SLAs, and one WhatsApp for rapid decisions.

🌍

Built for SA

POPIA-friendly, local context, and pricing that makes sense.

How we work

A clear playbook to launch fast, prove ROI, then scale.

🧭

1) Map outcomes

Align on targets (leads, bookings, revenue) and key journeys.

🧩

2) Build & integrate

WhatsApp flows, agentic chat, AI caller, campaigns, and CRM piping.

🚀

3) Launch & iterate

Dashboards, weekly improvements, and new automations each sprint.

📊

4) Enable analytics

Single source of truth: dashboards, alerts, and goal tracking.

📈

5) Scale & optimise

Add channels and automations as ROI proves out.

🎓

6) Train your team

Go-to playbooks, handovers, and short Looms for every flow.

What we build for you

Modular components you can start with and scale — all managed inside one login.

🤖

WhatsApp AI Agents

Instant replies, smart routing, quotes, bookings, and reviews — 24/7.

🎯

Campaigns & Funnels

Facebook/Instagram/Google + click-to-WhatsApp journeys that convert.

📇

CRM & Pipelines

All leads in one place with tasks, SLAs, reminders, and status updates.

🔁

Follow-ups & Nurture

Automated sequences across WhatsApp, SMS, and email with tracking.

📝

AI Lead Qualification

Score, tag, and route leads instantly to the right stage.

💼

Sales Automation

Quotes → e-sign → payments → handovers, all tracked.

Reputation & Reviews

Smart review requests with escalation for negative feedback.

📞

AI Caller → WhatsApp

Call summary and next steps sent to WhatsApp automatically.

📅

Booking & Routing

Offer times, confirm, and route to the nearest branch.

Abandoned Quote Recovery

Timed nudges to resume and complete open quotes.

✍️

Quotes, E-sign & Payments

One flow from price to paid, with audit trails.

📊

Reporting & Dashboards

KPIs across ads, chat, CRM, and revenue in one place.

98%Message open rate
2.4×Average conversion lift
7 daysTypical time to go live
24/7Human-backed support
+32%Lead conversion
−41%Response times
4.9★Average public rating
100%Tracked customer journeys

Your team, on tap

Strategy, build, and support from senior specialists.

Delivery LeadPrograms & sprints
AI/Prompt EngineerAgents & guardrails
Automation EngineerFlows & integrations
Success LeadAnalytics & iteration
CopywriterOn-brand scripts & flows
Ads SpecialistMeta & Google performance
Data / BIDashboards & ETL
Solutions ArchitectIntegrations & QA
Security & CompliancePrivacy-by-design & audits
Training LeadPlaybooks, enablement, QA
DevOps / SREReliability & deployments
Customer Support LeadRunbooks & escalations

Security & Compliance

We’re fully compliant with applicable regulations (POPIA, PCI, NCR/FAIS where relevant) and follow a privacy-by-design approach across our solutions.

Reliability & SLAs

Business-hours support with on-call escalation for priority incidents. High-availability design across providers with status pages and incident comms.

Data handling & retention

Clear retention windows, secure storage, and role-based access.

Incident response & support

Runbooks, on-call escalation, and proactive communications.

Ready to wire AI into your business?

Let’s map the messages, data, and decisions that turn more enquiries into paid work — automatically.

About | AI Automated Solutions
About AI Automated Solutions

Building automation that pays for itself

AI Automated Solutions is a South African team of senior builders who design, launch, and support revenue systems — WhatsApp messaging, agentic chatbots, AI caller, campaigns, and CRM — connected into one operating system for growth. We don’t throw tools at you. We ship outcomes.

Google 5-Star Rated 🇿🇦 Built in South Africa 🔒 Fully compliant (POPIA, PCI, NCR/FAIS where applicable) ⚡ Launch in ~7 days

Why AI Automated Solutions

We become part of your team — wiring the messages, data, and decisions so leads convert faster and ops run on autopilot.

🎯

Outcome-first

We measure success in booked jobs, paid invoices, and repeat customers — not dashboard screenshots.

🧩

One connected brain

Ads → chat → CRM → follow-ups → reviews. Every step is tracked and triggers the next best action.

⚙️

Senior implementation

Strategy, prompts, flows, and integrations are built by specialists who ship weekly improvements.

🚀

Faster iteration

Weekly releases with clear changelogs and measurable gains.

💬

Transparent comms

Shared boards, SLAs, and one WhatsApp for rapid decisions.

🌍

Built for SA

POPIA-friendly, local context, and pricing that makes sense.

How we work

A clear playbook to launch fast, prove ROI, then scale.

🧭

1) Map outcomes

Align on targets (leads, bookings, revenue) and key journeys.

🧩

2) Build & integrate

WhatsApp flows, agentic chat, AI caller, campaigns, and CRM piping.

🚀

3) Launch & iterate

Dashboards, weekly improvements, and new automations each sprint.

📊

4) Enable analytics

Single source of truth: dashboards, alerts, and goal tracking.

📈

5) Scale & optimise

Add channels and automations as ROI proves out.

🎓

6) Train your team

Go-to playbooks, handovers, and short Looms for every flow.

What we build for you

Modular components you can start with and scale — all managed inside one login.

🤖

WhatsApp AI Agents

Instant replies, smart routing, quotes, bookings, and reviews — 24/7.

🎯

Campaigns & Funnels

Facebook/Instagram/Google + click-to-WhatsApp journeys that convert.

📇

CRM & Pipelines

All leads in one place with tasks, SLAs, reminders, and status updates.

🔁

Follow-ups & Nurture

Automated sequences across WhatsApp, SMS, and email with tracking.

📝

AI Lead Qualification

Score, tag, and route leads instantly to the right stage.

💼

Sales Automation

Quotes → e-sign → payments → handovers, all tracked.

Reputation & Reviews

Smart review requests with escalation for negative feedback.

📞

AI Caller → WhatsApp

Call summary and next steps sent to WhatsApp automatically.

📅

Booking & Routing

Offer times, confirm, and route to the nearest branch.

Abandoned Quote Recovery

Timed nudges to resume and complete open quotes.

✍️

Quotes, E-sign & Payments

One flow from price to paid, with audit trails.

📊

Reporting & Dashboards

KPIs across ads, chat, CRM, and revenue in one place.

98%Message open rate
2.4×Average conversion lift
7 daysTypical time to go live
24/7Human-backed support
+32%Lead conversion
−41%Response times
4.9★Average public rating
100%Tracked customer journeys

Your team, on tap

Strategy, build, and support from senior specialists.

Delivery LeadPrograms & sprints
AI/Prompt EngineerAgents & guardrails
Automation EngineerFlows & integrations
Success LeadAnalytics & iteration
CopywriterOn-brand scripts & flows
Ads SpecialistMeta & Google performance
Data / BIDashboards & ETL
Solutions ArchitectIntegrations & QA
Security & CompliancePrivacy-by-design & audits
Training LeadPlaybooks, enablement, QA
DevOps / SREReliability & deployments
Customer Support LeadRunbooks & escalations

Security & Compliance

We’re fully compliant with applicable regulations (POPIA, PCI, NCR/FAIS where relevant) and follow a privacy-by-design approach across our solutions.

Reliability & SLAs

Business-hours support with on-call escalation for priority incidents. High-availability design across providers with status pages and incident comms.

Data handling & retention

Clear retention windows, secure storage, and role-based access.

Incident response & support

Runbooks, on-call escalation, and proactive communications.

Ready to wire AI into your business?

Let’s map the messages, data, and decisions that turn more enquiries into paid work — automatically.

Blogs

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

Design warm transfers that feel human: capture the last 5–10 turns, detect urgency/sentiment, and route to the right person with clear SLAs. InOne CRM logs the transfer event, context, and outcome so ... ...more

2-way Email and SMS marketing South Africa ,Ai Receptionist IN ONE CRM Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 23, 20253 min read

Task Bots > FAQ Bots — Flows that do work (quotes, bookings, payments)

Task Bots > FAQ Bots — Flows that do work (quotes, bookings, payments)

Most chatbots answer questions; the useful ones do tasks. This guide shows how to turn WhatsApp into a results engine—collect the minimum, confirm the goal, and complete a booking, quote, or payment i... ...more

WhatsApp Marketing and Automation ,Ai WhatsApp Marketing Ai Receptionist IN ONE CRM Ai Agents AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 22, 20252 min read

Speed-to-Lead Benchmarks — How minutes vs hours change deal rates (with targets)

Speed-to-Lead Benchmarks — How minutes vs hours change deal rates (with targets)

Most deals are won by the team that replies first. This guide gives you practical speed-to-lead targets, a simple escalation ladder (AI caller → human), and the InOne CRM fields to track so you lift c... ...more

WhatsApp Marketing and Automation ,CRM Business Automation Website Automation & Digital Growth Ai Agents Ai for Sales Automation Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 20, 20253 min read

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