📥
Centralised communication
Manage every conversation from one platform — no more jumping between apps.
InOne CRM • Conversations
All-in-One Conversation — every channel in one place
Unify email, SMS, WhatsApp and social media into a single dashboard. Streamline interactions, reply in real time, assign owners and keep the full conversation history for every customer.
Email • SMS • WhatsApp • Social
Assign & collaborate
Full history
Single dashboard
What is All-in-One Conversation?
A single, central place to track and respond to customer messages across channels — with assignments, collaboration and full history.
🌐
Omnichannel support
Track and respond across email, SMS, WhatsApp, Facebook and more — without missing a beat.
⚡
Real-time replies
Engage customers immediately to improve response times and outcomes.
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Enhanced collaboration
Assign to the right team member, track ownership, and keep service consistent.
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Conversation history
See the full context for every customer — regardless of channel.
How you can use All-in-One Conversation
Support, sales and ops teams use the unified inbox to keep every interaction on track.
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Customer Support
Handle all enquiries from one place for faster, consistent service.
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Lead Nurturing
Track conversations with prospects and improve follow-ups and conversions.
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Sales Communication
Keep multi-channel sales threads moving so no lead is left waiting.
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Internal Collaboration
Assign messages to the right owner and track status to done.
Quick-win setups
Unified support queue
Lead threads across channels
Assignments & SLAs
Saved replies & tags
Owner handoffs with history
1dashboard
4+channels
Teamassign & track
Fullhistory
From plan to live inbox
01
Connect channels
Email, SMS, WhatsApp and social to one queue.
02
Routing & owners
Set assignments, tags and simple SLAs.
03
Replies & snippets
Load saved replies for faster, on-brand responses.
04
Go live & refine
Monitor threads, tighten handoffs, expand teams.
Simplify your customer communication
Unify all your channels in one place. Assign owners, reply faster, and keep the full record for every customer.
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AI-powered growth for South African businesses. WhatsApp automation, AI chatbots, and marketing that converts — all in one system.