We build and integrate a custom AI chatbot across Website chat, WhatsApp, Instagram, Facebook Messenger, and Email. It connects to your CRM, including InOne CRM, so every conversation becomes action.
When someone messages you at night, they are ready to take action. If you reply tomorrow, the lead often disappears. This page is about replacing slow response with an always-on front desk that can answer, qualify, book, and log everything automatically.
Messages arrive at night, on weekends, and on holidays. Your chatbot replies instantly and captures the lead while intent is high.
Pricing, hours, services, and availability steal your team’s day. The bot handles the repeat work consistently.
Instead of endless back and forth, customers get guided into a booking, a quote, or a handover to your team.
These are practical outcomes you can feel within weeks, not months.
We build the full system: conversation design, knowledge training, integrations, handover, and analytics. Your bot can handle bookings, quotes, follow-ups, lead capture, and CRM updates.
Website, WhatsApp, and socials. Your front desk never logs off and never forgets to follow up.
Integrate with InOne CRM (or your CRM), booking calendars, forms, and payment links so chat turns into action.
If it is unsure, it asks clarifying questions or hands over to your team with full context.
Start with one or two high-impact flows, then expand. Here are the most common wins we implement.
You provide the key info. We build and connect everything, then we launch and optimize.
We map the flows that matter most (lead capture, FAQs, bookings, follow-ups) and gather your knowledge base and integration needs.
We build the bot’s tone and knowledge, set guardrails, then connect your channels and systems.
We test real user questions and edge cases. You test it too. Then we tighten the flows until it feels natural.
We launch, monitor chats, improve answers continuously, and report on what people ask and what converts.
These are the questions we hear most from South African business owners.
No, when it is done right. The key is speed, clarity, and an easy handover to a human when needed.
We reduce guessing by using your approved business information and guardrails. If it is unsure, it asks clarifying questions or hands over.
Yes. We build WhatsApp-first, then extend to web chat and socials so you do not miss inquiries anywhere.
Yes. We can log leads, tag intent, capture details, trigger follow-ups, and keep a clean history inside your CRM workflows.
We design with consent, data minimization, and auditability. We can add opt-outs, safe handling rules, and escalation for sensitive requests.
Blogs
Most chatbots answer questions; the useful ones do tasks. This guide shows how to turn WhatsApp into a results engine—collect the minimum, confirm the goal, and complete a booking, quote, or payment i... ...more
WhatsApp Marketing and Automation ,Ai WhatsApp Marketing Ai Receptionist IN ONE CRM Ai Agents AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 22, 2025•2 min read
Discover how to design a complete AI prompting style guide — including tone, tool use, and evaluation frameworks — to ensure every automated message stays perfectly on-brand. ...more
Call Center ,Marketing Ai Automation Chatbot Business Automation Website Automation & Digital Growth Ai Receptionist AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 09, 2025•3 min read
Understand Chain-of-Thought AI — how it works, when to expose reasoning, and how enterprises can keep it safe, auditable, and privacy-compliant. ...more
Call Center ,WhatsApp Marketing and Automation Ai Automation Chatbot Business Automation Website Automation & Digital Growth Workflow Automation AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 08, 2025•2 min read
AI-powered growth for South African businesses. WhatsApp automation, AI chatbots, and marketing that converts — all in one system.