Automated responses
Set up quick, on-brand replies for common questions and follow-ups to keep momentum.
2-Way Email • SMS • WhatsApp
2-way marketing that starts conversations and finishes actions
Connect with customers instantly across Email, SMS and WhatsApp. Personalised, real-time replies that book, bill and update records — with POPIA-first guardrails and human approvals where needed.
Real-time
Personalised
Automated
Tracked
How it works
2-way communication lets customers reply directly — creating a personalised, interactive experience.
Customisable workflows
Guide customers through steps like quotes, bookings and payments — based on their replies.
Human handoff
Escalate edge cases with full context to inboxes, tickets or WhatsApp agents.
Key features
🕒
Real-time engagement
Instant answers and timely nudges that lift response rates and CSAT.
🎯
Personalisation
Use customer data to make every message relevant and useful.
🤖
Automation
Handle volume at scale while keeping a personal tone.
📈
Tracking & analytics
Monitor replies, conversions and funnel drop-offs across channels.
🛡️
POPIA-first
Consent, preferences and retention windows built into every flow.
🔌
CRM-ready
Sync leads, notes and outcomes into InOne CRM, HubSpot, Pipedrive or Salesforce.
Benefits & next steps
A separate table to make outcomes easier to scan.
🤝
Benefits
Higher loyalty through meaningful conversations, faster cycle times and better ROI from every campaign.
🏁
End result
2-way Email/SMS/WhatsApp that works for support, sales follow-ups, reminders and events — measurable and scalable.
📅
Book demo
See how conversations become bookings and payments — with governance your Information Officer will love.
WhatsApp Marketing
WhatsApp is a powerful tool for direct communication with your customers. Engage in real time with personalised messages that build relationships and drive action.
📨
Automated messaging
From customer support to promotions, keep communication consistent and timely with safe templates plus free-text where allowed.
🧪
Lead qualification
Engage prospects with predefined criteria so only the best leads reach your sales team.
Ready to modernise your messaging?
We’ll design a 2-way flow across Email, SMS and WhatsApp, connect your CRM and measure what matters.
Blogs
Collections Without Friction — Friendly voice nudges + WhatsApp cards that get paid
Make WhatsApp your fastest storefront. This guide shows how to surface product catalogs, capture just-enough detail, return a tappable quote, and take payment in-thread—cleanly logged in InOne CRM so ... ...more
WhatsApp Marketing and Automation ,CRM WhatsApp Marketing IN ONE CRM Ai Agents WhatsApp Business Solutions AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 25, 2025•3 min read
WhatsApp Website Widgets That Actually Convert — Placement, copy, and intent mapping
Most “Chat with us” buttons don’t convert because they’re generic and badly placed. This guide shows you where to put WhatsApp on your site, what to say for each intent, and how to route clicks into f... ...more
WhatsApp Marketing and Automation ,WhatsApp Marketing IN ONE CRM WhatsApp Business Solutions AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 22, 2025•2 min read
Closed-Loop Workflows
Stop losing momentum between channels. This post shows how a closed-loop workflow pairs a fast AI voice callback with WhatsApp confirmations and payments—so you qualify in minutes, lock times, collect... ...more
WhatsApp Marketing and Automation ,Reputation Management Business Automation Website Automation & Digital Growth Ai Receptionist Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa
November 19, 2025•3 min read
Contact Us Form
AI-powered growth for South African businesses. WhatsApp automation, AI chatbots, and marketing that converts — all in one system.