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WhatsApp button on every key page
Clear WhatsApp buttons that follow your design system and make it obvious how to contact you — without covering content or annoying visitors.
WhatsApp Websites • South Africa
WhatsApp-integrated websites that turn clicks into chats
Turn your website into a WhatsApp lead and support machine. We design and integrate high-intent WhatsApp buttons and chat widgets so visitors can message you instantly from any page — on mobile or desktop — instead of abandoning forms or bouncing away.
Instant WhatsApp contact
Desktop & mobile ready
Support & sales flows
Built for SA businesses
What is a WhatsApp-integrated website?
It’s a website where visitors can reach you on WhatsApp in a single tap. Instead of hoping people fill in forms, you give them a direct chat option — supported by smart automation — so questions, quotes and support requests move into a real conversation fast.
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Chat widget for real-time support
Floating WhatsApp widgets that open a conversation directly from your site, giving customers a familiar chat experience for quick questions and problem-solving.
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Automated replies & FAQs
Pre-built WhatsApp flows and quick replies for common questions, business hours, directions, booking details and basic troubleshooting — so your team answers fewer repeat queries manually.
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Seamless website integration
We align button placement, colours and copy with your current website, so WhatsApp feels like a natural extension of your brand, not a generic plugin.
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Custom behaviour & targeting
Different WhatsApp prompts on different pages: sales-focused on product and pricing pages, support-focused on help pages, and consult-led on services pages.
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Automation-ready foundation
Designed to plug into your WhatsApp automation, chatbots and CRM, so every chat can be tracked, routed and followed up automatically.
Where WhatsApp websites help most
From first touch to repeat business, your WhatsApp-integrated website guides visitors into the right chat: sales, support or general enquiries.
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Product & service pages
Add “Chat on WhatsApp” prompts near pricing and key details so visitors can clarify options instead of abandoning the page.
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Contact & enquiry pages
Pair your forms and phone numbers with a WhatsApp option to capture people who prefer messaging over calling or emailing.
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Support & help centre
Offer WhatsApp as a human-backed channel for complex issues while automation handles FAQs, status checks and basic triage.
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Lead qualification flows
Automatically ask qualifying questions once a visitor starts a chat and push high-intent leads into your CRM with tags and notes.
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Campaign landing pages
Connect Facebook and Instagram ads to landing pages with clear “Chat on WhatsApp” CTAs for faster, higher-intent responses than email.
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Return & repeat visitors
Use subtle WhatsApp prompts for returning users who may be ready to buy, renew or upgrade but still have last-minute questions.
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Location & booking pages
Let people confirm availability, get directions or request a booking slot without hunting for forms or phone numbers.
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B2B quote requests
Move quote discussions into WhatsApp, share PDFs or links, and keep the conversation going with automated reminders and follow-ups.
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Multi-device journeys
Optimised for desktop and mobile so people can switch to WhatsApp on their phone and continue where they left off.
Quick-win WhatsApp website patterns
Homepage hero → “Chat on WhatsApp”
Pricing pages → questions to WhatsApp
Contact form fallback → WhatsApp
Support page → WhatsApp helpdesk
“Tap to reorder” WhatsApp flows
Booking confirmation → WhatsApp reminders
Footer WhatsApp CTA on every page
−41%
drop in time-to-first-response once visitors can tap WhatsApp
+18–35%
lift in lead volume from WhatsApp CTAs vs forms alone
2–4×
more conversations captured from the same website traffic
14–30 days
from WhatsApp website plan to pilot going live
Websites where WhatsApp really shines
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Hospitality & tourism
Let guests check availability, request quotes and confirm bookings over WhatsApp straight from your site.
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Contact centres & BPO
Use WhatsApp as a front door to support and sales queues, with website prompts guiding visitors to the right chat.
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Healthcare & clinics
Offer safe, guided WhatsApp conversations for directions, basic questions, eligibility checks and reminders.
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Automotive & dealerships
Let website visitors ask about stock, finance and test drives on WhatsApp instead of waiting for email replies.
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Professional services
From legal to financial and consulting, give prospects a fast WhatsApp route to book consultations and share documents.
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Retail & eCommerce
Add “Chat on WhatsApp” to product and basket pages so shoppers can ask questions and complete orders in-thread.
How we plan & roll out your WhatsApp website
01
Audit & goals
Review your current website and journeys. Agree on specific outcomes like more leads, faster replies or better support experiences.
02
Design & placement
Decide where WhatsApp belongs, how it should look and what copy should appear on each page, aligned with your brand.
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Integrate & connect
Implement buttons and widgets, connect WhatsApp to your automation stack and CRM, and set up routing rules.
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Pilot & optimise
Run a live pilot, track conversions and response speed, A/B test variations, then roll out the winning patterns across your site.
POPIA & risk checklist for WhatsApp websites
Consent & opt-out
- Clear consent wording when visitors start chats from your site.
- Easy opt-out language in WhatsApp templates and replies.
- Logging where the chat started (page, campaign, form) for audits.
Minimise & retain
- Ask only for information needed for each journey (quote, support, booking).
- Retention rules for chat history and exported leads.
- Access controls so only the right people see WhatsApp conversations.
Security & IP
- Encrypted transport and secure integrations between website, WhatsApp and CRM.
- Clear ownership of templates, flows and copy we build with you.
- Guardrails to prevent risky promises or unapproved claims in messages.
WhatsApp website FAQ
Common questions about adding WhatsApp to your website — answered plainly.
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Can I add WhatsApp without redesigning my whole website?
Yes. In most cases we can add buttons and widgets on top of your existing site with minimal changes. We focus on smart placements and copy, not a full rebuild.
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Will it work on both mobile and desktop?
Absolutely. On mobile, taps open WhatsApp directly. On desktop, we can open WhatsApp Web or show a QR code so users can continue on their phone.
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What if we get too many WhatsApp messages?
We design flows to help triage and prioritise. Automations can collect basic details, answer FAQs and route only qualified or urgent chats to your team.
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Can this plug into our CRM or helpdesk?
Yes. We specialise in WhatsApp + CRM + automation. Conversations and leads can be pushed into tools like InOne CRM and other platforms you already use.
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Do you only add buttons, or also set up automation?
Both. We can start with simple buttons and chat widgets, then layer in automated replies, follow-ups and marketing flows once the basics are working well.
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How long before we see results?
Most teams see more WhatsApp conversations and faster responses within the first month. We typically move from plan to pilot in 14–30 days.
Ready to turn your website into a WhatsApp lead engine?
We’ll audit your current site, map the right placements, and launch a WhatsApp-integrated experience that’s built for South African customers.
Blogs
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November 15, 2025•3 min read
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AI-powered growth for South African businesses. WhatsApp automation, AI chatbots, and marketing that converts — all in one system.