💬
WhatsApp Automations
Capture leads, auto‑reply, follow‑up, and collect reviews in WhatsApp.
Agentic • End‑to‑End
We don’t just advise — we build & ship automations
WhatsApp agents, AI callers, website chat, and back‑office automations wired into your stack (APIs, webhooks, SQL). Launch fast, prove ROI, and scale across teams.
What we automate
From getting new clients and following up automatically to collecting payments and managing chats — we bring it all together.
🤖
Agentic Chat
Context‑aware chat that pulls data and performs actions with guardrails.
📞
AI Callers
Inbound reception & outbound follow‑ups with WhatsApp summaries.
🧾
Quotes → E‑sign → Payments
One seamless path from price to paid with audit trails.
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CRM & Pipelines
Leads, tasks, SLAs, and dashboards in one place.
🔌
Integrations
APIs, webhooks, SQL/NoSQL, calendars, email, Stripe/Payfast.
✉️
Email & SMS
Transactional + marketing sends, templates, variables, and quiet hours.
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Drips & Sequences
Automated nurture across channels with pauses, branches, and goals.
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Pipeline Messaging
Send based on stage changes, SLAs, or owner updates in your CRM.
📚
Knowledge Base & RAG
Answer from your docs and chats with citations; keep replies on‑brand and up‑to‑date.
🗓️
Appointments & Scheduling
Calendar sync, reschedules, reminders, and no‑show prevention across teams.
⭐
Reviews & Reputation
Request and publish reviews, auto‑respond, and boost local rankings.
❄️
Personalised Cold Outreach
Account research, tailored openers, and safe send windows across channels.
🎟️
Ticketing & Support
Create tickets from chats, set SLAs, route by priority, and keep clients updated.
📦
Inventory & Orders
Stock updates, order status, and re‑order points with multi‑channel notifications.
Channels & journeys
Mix and match channels; our sequencer makes them work together.
WhatsApp
Email
SMS
AI Callers
Web chat
Push / In‑app
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Smart Sequencer
If no reply on WhatsApp, switch to SMS, then email. Stop on reply, resume after a pause, and escalate on SLA breach.
⏱️
Time windows
Business‑hour sends, rate limits, and timezone awareness so you never spam after hours.
🛡️
Compliance
Consent, opt‑out, quiet hours, and audit trails across every channel.
🙋
Human handoff
Seamless transfer to a teammate with full transcript, context, and suggested next steps.
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Personalisation & memory
Remember preferences and past actions to tailor offers, timing, and tone.
⚙️
Event‑driven triggers
Kick off journeys from webhooks (form filled, deal moved, payment failed) in real time.
Automation sets that work together
Bundle flows that hand off cleanly — more results with less overhead.
Lead Gen Set
- Speed‑to‑lead WhatsApp + email fallback
- Enrichment + qualification + routing
- Drip follow‑ups until booked
Sales Ops Set
- Quote → e‑sign → payment flows
- Stage‑based nudges & reminders
- Deal hygiene & SLA alerts
Support Set
- WhatsApp → ticket with SLA timers
- AI suggested replies + macros
- CSAT prompts & recovery journeys
Finance & Ops Set
- Invoice reminders & dunning
- Stock/order updates & webhooks
- Reports & exceptions to Slack/Email
Onboarding Set
- Client intake, doc capture, and approvals
- Welcome drips & first‑week checklists
- Handoffs to success with SLAs
Retention & Win‑back Set
- Renewal nudges & usage‑drop alerts
- Save sequences with offers
- Churn risk scoring & follow‑ups
Recruiting Set
- Candidate sourcing & screening
- Interview scheduling & reminders
- Offer & reference automations
How we work
Clear playbook: prove value fast, then scale across channels and teams.
1) Map outcomes
Targets for leads, bookings, response times, and revenue.
2) Design flows
Prompts, guardrails, tools, and data sources.
3) Build & integrate
WhatsApp, callers, web, CRM, and databases.
4) Launch & iterate
Weekly improvements based on transcripts and metrics.
5) Prove ROI
Dashboards for conversion, speed‑to‑lead, and CSAT.
6) Scale
Add use cases: reception, PA, support, sales ops.
2×Faster speed‑to‑lead
98%Open rate on messaging
+32%Lead conversion
24/7Human‑backed support
Pricing
Transparent and flexible — automate a lot for a little, and scale when you’re ready.
R2,500–R26,000/mo • most use cases
R50,000+/mo • complex / multi‑system
Project‑based available
What you can automate cheaply
- Speed‑to‑lead, follow‑ups, reminders
- Simple CRM updates & stage nudges
- WhatsApp templates, email/SMS drips
- Basic webhooks (calendar, forms)
What costs more (still beats hiring)
- Cross‑system orchestration & approvals
- Database/SQL actions & analytics
- Advanced guardrails, QA, audit trails
- Custom agent tools & dashboards
Typical build: R14,900/mo
Extra headcount: R25,000–R40,000+/mo
Automations run 24/7, don’t forget SLAs, and scale without extra seats.
Risk‑free: 30‑day money‑back guarantee. Cancel anytime.
FAQ
Quick answers to common questions about AI automation, WhatsApp chatbots, compliance, and ROI.
Do you integrate with our stack?CRMERPAPIsWebhooks
Yes. We connect CRMs (HubSpot, Pipedrive, Zoho), calendars, email, payments (Stripe/Payfast), and databases via APIs & webhooks. We also handle auth, rate limits, retries, and audit logs so actions are safe and traceable.
Is it compliant for WhatsApp Business and POPIA?POPIAHSM templatesOpt‑in/Out
We implement consent capture, opt‑out, quiet hours, and template (HSM) messaging where required. All actions are logged with timestamps and user IDs for auditability under POPIA.
How fast do we go live?Thin sliceSpeed‑to‑lead
Most projects ship a thin slice in days (e.g., speed‑to‑lead, booking flow). We iterate weekly from transcripts and metrics to expand channels and use cases.
Can it answer from our knowledge base?RAGKBCitations
Yes. We ground answers in your docs and chats (RAG), with source citations where helpful. We set confidence thresholds and fallbacks to avoid hallucinations.
What about data security?RBACPIIAudit
Role‑based access, PII redaction, and environment‑scoped keys are standard. We support approval steps for sensitive actions and maintain change logs for every flow.
How is pricing calculated?AI automationIntegrationsRuns
Simple tasks and single‑channel flows are inexpensive; cross‑system orchestration, databases, and custom agent tools cost more — still far more affordable than hiring additional headcount. See the pricing section above for typical ranges.
Let’s put AI to work in your business
We design, build, and support automations that pay for themselves — fast.
