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Reception & triage
Capture, qualify, assign owners and book meetings with SLAs.
Business Automation • South Africa
Automate work. Grow faster.
We build agentic automations that answer, route, follow up, book, ticket, quote, e-sign and collect payments — across WhatsApp, callers, email, SMS, web chat and CRM. POPIA-friendly, measurable ROI, and supported in South Africa.
What we automate
From getting new clients and following up automatically to collecting payments and managing chats — we bring it all together.
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Sales outreach
Speed-to-lead, enrichment, drips with stop-on-reply, clean handoff.
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Ticketing & support
RAG answers, ticket creation, escalation and CSAT loops.
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Quote → e-sign → pay
Generate quotes, send contracts, collect payment, reconcile.
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Nurture & retention
WhatsApp, email & SMS journeys, renewals and win-back flows.
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Data & research
Enrich records, validate, write to DBs/APIs, summarize to teams.
Channels & journeys
Orchestrate conversations with rules, time windows and clean human handoffs.
WhatsAppAI CallersWeb Chat
EmailSMSPush / In-app
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Agentic decisions
Intent + confidence pick next action: answer, ask, route, escalate.
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Time windows
Business hours, rate limits and quiet hours built-in.
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Compliance
POPIA consent, opt-out, template (HSM) flows, audit trails.
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Human in the loop
Approvals and seamless teammate handoff with context.
Automation sets that work together
Bundle flows that hand off cleanly — more results with less overhead.
Lead Gen Set
- Web/WhatsApp capture & enrichment
- Qualification & routing
- Follow-ups to booked
Sales Ops Set
- Quote → e-sign → payment
- Stage nudges & reminders
- Deal hygiene & alerts
Support Set
- Chat → ticket with SLAs
- AI replies + macros
- CSAT & recovery
Finance & Ops Set
- Invoice reminders & dunning
- Stock/order updates
- Exceptions to Slack/Email
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2× faster speed-to-lead
Respond in seconds and convert more.
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+32% lead conversion
Clean handoffs and consistent follow-ups.
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24/7 coverage
Always-on automations with guardrails.
Pricing
You can get a lot of automation for a low monthly cost; deeper, cross-system flows cost more — still far below equivalent headcount.
R2,500–R26,000/mo • most automations
R50,000+/mo • complex / multi-system
Project-based available
Typical deployment: R14,900/mo
Equivalent headcount: R25,000–R40,000+/mo
FAQ
Quick answers on integrations, compliance and timelines.
Do you integrate with our stack?APIsWebhooksCRM
Yes. HubSpot, Pipedrive, Zoho, calendars, Stripe/Payfast, SQL/NoSQL and custom APIs/webhooks with auth, retries and audit logs.
Is it POPIA-friendly?POPIAConsentOpt-out
Consent capture, opt-out, quiet hours, template (HSM) messaging and audit trails. Least-privilege access and redaction options.
How fast do we go live?Thin sliceIteration
We ship a thin slice in days (e.g., speed-to-lead), then iterate weekly from transcripts and metrics.
Can humans approve steps?ApprovalsEscalations
Yes. Human-in-the-loop approvals for sensitive steps and escalations on SLA breach are included.
Ready to automate your business?
Tell us the outcome you want. We’ll map flows and guardrails, integrate your systems, and launch automations that pay for themselves.