👥
CRM & guest profiles
Build a loyal customer base with a single view of guest preferences, order history, allergies and feedback — ready for every visit, campaign and follow-up.
Restaurants • South Africa
AI automation that keeps tables full — and guests coming back
Whether you run a small bistro or a multi-location group, our AI-powered tools help you streamline reservations, optimise staffing, and personalise guest engagement. You focus on great food and service — we handle the logistics, reminders and follow-ups in the background.
POPIA-ready
Single & multi-location
WhatsApp • Email • SMS
Pilot in 14–30 days
What AI does for your restaurant
Our AI-powered system coordinates reservations, guest communication, staffing and stock signals — giving you an always-on digital manager that never forgets a guest, table or shift.
📅
Automated reservations
Take bookings 24/7 via WhatsApp, web and social. Confirm, waitlist and remind automatically to minimise no-shows and keep occupancy high.
💬
Smart guest messaging
Run promotions, loyalty nudges and re-engagement campaigns via WhatsApp, SMS and email — without spamming or losing track of consent.
📦
Inventory signals
Connect menu and stock basics so you know when key items are running low, which specials are moving, and where waste keeps creeping in.
🧑🍳
Staff scheduling & shifts
Match staffing levels to forecasted demand. Automate shift reminders, swaps and alerts so you’re never caught short on a busy service.
📊
Owner dashboards
See reservations, covers, repeat visits and campaign performance at a glance — across one venue or many — without digging through spreadsheets.
Assistants you can deploy in your restaurant
Start with reservations or guest messaging, prove the ROI, then expand into staffing, inventory and multi-location management at your own pace.
☎️
Reservations & host assistant
Handles calls and WhatsApp booking requests, confirms tables, manages waitlists and shares arrival instructions without tying up the phone.
🍽️
Guest experience assistant
Tracks guest preferences, special occasions and feedback so you can deliver a more personal, memorable experience every time.
📣
Marketing & loyalty assistant
Automates promos, slow-night specials and loyalty rewards via WhatsApp, SMS and email — targeted to the right guests at the right time.
🛵
Delivery & takeaway assistant
Captures orders, shares menus, updates ETA and sends payment links so delivery doesn’t clog your phone lines or front desk.
👨🍳
Kitchen & prep assistant
Highlights expected covers, large bookings and special menu items ahead of service so BOH can prep with confidence.
🏬
Multi-location owner assistant
Pulls key numbers from all locations — bookings, covers, repeat guests and campaigns — into one daily WhatsApp or email summary.
Quick-win restaurant automations to launch first
Website → WhatsApp reservations
Google Maps click-to-book
No-show reminders & deposits
Birthday & loyalty re-engagement
Slow-night specials to VIPs
Shift alerts when demand spikes
Feedback & review requests
20–40%
fewer no-shows after automated reminders
+15–25%
more repeat visits from loyalty journeys
1 system
for guests, reservations, messaging & CRM
14–30 days
from plan to live pilot in your venue
Where AI shines in your restaurant
🪑
Front of house & reservations
Answer calls, WhatsApps and web enquiries consistently — even during service — while keeping the host focused on guests in the room.
🍕
Takeaway & delivery
Turn WhatsApp and social into predictable order channels with menus, upsells, payment links and live ETAs in a single thread.
🎁
Marketing & loyalty
Run campaigns that feel personal — “we haven’t seen you in a while”, birthday treats, chef specials — without blasting the whole list every time.
🏨
Groups & functions
Qualify group bookings, collect deposits, confirm menus and send timings — all via WhatsApp — with a clear trail for the team to follow.
📉
Cost & staffing control
Match rota and prep to expected demand with simple dashboards and alerts, helping you avoid both empty shifts and overtime.
🌍
Multi-location & franchises
Give head office real-time visibility into bookings, guest sentiment and campaign performance, while each site runs its own local automations.
How we roll out AI for restaurants
01
Pick one bottleneck
No-shows, understaffed weekends, quiet mid-week? We choose a clear outcome (e.g. more covers or higher repeat visits) and define what success looks like.
02
Connect your tools
Plug in WhatsApp, web forms and existing reservation/CRM tools where possible. We ground automations in your current processes, not fantasy flows.
03
Design safe, on-brand flows
We draft messages, guardrails and approvals so your brand voice, booking rules, deposits and consent are always respected.
04
Pilot, measure & scale
Run a 2–4 week pilot in one venue or segment, measure impact, then roll the winning flows out to more locations and journeys.
POPIA & guest data — how we keep it safe
Consent & Opt-out
- Explicit opt-in capture with source and timestamp for each guest.
- Clear opt-out wording on every promotional or bulk message.
- Template usage logging and audits so you can prove compliance.
Minimise & Retain
- We only collect details needed for bookings, loyalty and follow-ups.
- Configurable retention windows and automatic clean-up of old data.
- Role-based access controls and change logs for sensitive fields.
Security & IP
- Encryption in transit and at rest; signed webhooks where supported.
- Human edits preserved so your recipes, menus and brand voice stay yours.
- Guardrail lists for banned claims and risky wording, plus approvals.
FAQ
Straight answers on what AI can (and can’t) do in a restaurant, and how we work with your existing team.
❓
Is this just another “chatbot”?
No. Our assistants don’t only reply — they manage reservations, send reminders, trigger staffing alerts, log guest profiles and hand over to humans when needed, all with an audit trail.
👩🍳
Will AI replace my front-of-house team?
We design assistants to remove repetitive admin so your team can spend more time with guests. Humans stay in control of key decisions, comps, escalations and the in-venue experience.
🔌
Can you work with our existing reservation or POS tools?
In many cases, yes. We start with what you already use, integrating via APIs or email/ICS where possible. Where direct integration isn’t available, we design safe, practical workarounds.
🌐
Do you support multiple locations and franchises?
Our setups work for single restaurants and multi-location groups. Each site keeps its local rules and guest list, while owners get roll-up reporting and cross-site insights.
⏱️
How long until we see value?
Most restaurants go from scoping to a live pilot in 14–30 days. We target quick wins first — fewer no-shows or better repeat visits — then expand from there.
🛡️
Is this POPIA-compliant for guest data?
Yes. We build with POPIA in mind from day one: clear consent capture, opt-outs, data minimisation, retention controls and audit logs for your peace of mind.
Ready to streamline your restaurant with AI?
Let’s map your reservations, guest journeys and staffing challenges — and show you where automation can unlock more covers, higher spend and happier regulars.
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Ready to streamline your restaurant operations with AI?
Contact us
today for a demo and discover how AI Automated Solutions can elevate your restaurant's efficiency and customer experience.
AI-powered growth for South African businesses. WhatsApp automation, AI chatbots, and marketing that converts — all in one system.