AI Agents (South Africa) | AI Automated Solutions
Agentic • AI Agents • Automation

AI agents that act — not just chat

We build production AI agents for South African businesses. These AI agents understand intent, fetch the right data, and take actions — quotes, bookings, tickets, payments — with guardrails and audit trails.

Revolutionising Workflows with AI-Powered Agents

In today’s fast-paced digital world, businesses need efficiency, accuracy, and scalability to stay ahead. AI agents transform operations by automating repetitive tasks, optimising workflows, and enhancing customer engagement — giving you more time to focus on growth.

Why South African Businesses Trust AI Automated Solutions

We deliver custom AI agents tailored to your industry and stack. Whether you’re a small business, a growing startup, or an enterprise, our agentic automations integrate seamlessly and scale with you.

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Built for your stack

CRM, ERP, calendars, payments, SQL/NoSQL, webhooks and custom APIs.

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POPIA-friendly by design

Consent, opt-out, quiet hours, HSM templates, and full audit trails.

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Ship fast

Thin slice live in days (e.g., speed-to-lead), iterate weekly from transcripts.

AI Agents for Business Automation

AI agents streamline processes, automate repetitive tasks, and enhance customer interactions. From intelligent chatbots to AI-powered virtual assistants, our automation solutions help businesses save time, reduce costs, and scale efficiently. Empower your company with cutting-edge AI agents for sales, support, marketing, and operations — seamlessly integrated into your workflow for maximum productivity.

What AI agents do

AI agents connect messages, data and decisions — from getting new clients to follow-ups, payments and support.

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WhatsApp AI agents

Capture leads, reply instantly, qualify, and hand off with full context.

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AI caller agents

Inbound reception & outbound follow-ups with WhatsApp/CRM summaries.

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RAG knowledge agents

Answer from your docs; cite sources and avoid hallucinations with thresholds.

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Quote → e-sign → payments

Generate quotes, send links, reconcile payments, update deals.

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Follow-up & nurture

Multi-channel drips with pause/resume, stop on reply, SLA escalations.

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Ticketing & support

Create tickets from chats, route by priority, and keep clients updated.

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Integration agents

CRMs/ERPs, calendars, email/SMS, Stripe/Payfast, SQL/NoSQL.

Reviews & reputation

Request, publish, and respond to reviews to lift local rankings.

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Agent dashboards

Targets for conversion, time-to-response, and pipeline value.

AI agent channels & journeys

AI agents orchestrate replies and actions across channels — stop on reply, escalate on SLA.

WhatsApp AI agents Email AI agents SMS AI agents AI caller agents Web chat agents Push / In-app agents
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Agentic decision-making

Intent + confidence decide the next action: answer, ask, route, escalate.

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Time windows

Business-hour sends, rate limits and timezone awareness — no after-hours spam.

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Compliance for AI agents

POPIA, consent capture, opt-out, HSM templates and full audit trails.

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Human handoff

Seamless transfer to a teammate with transcript, context and next steps.

AI agent bundles that work together

Bundle AI agents so flows hand off cleanly — more results with less overhead.

Lead Gen AI agents

  • Speed-to-lead capture + enrichment
  • Qualification & routing
  • Drip follow-ups until booked

Sales Ops AI agents

  • Quote → e-sign → payment
  • Stage nudges & reminders
  • Deal hygiene & SLA alerts

Support AI agents

  • Chat → ticket with SLAs
  • AI replies + macros
  • CSAT & recovery journeys

Finance & Ops AI agents

  • Invoice reminders & dunning
  • Stock/order updates
  • Exceptions to Slack/Email

Onboarding AI agents

  • Client intake & approvals
  • Welcome drips & checklists
  • Handoff to Success

Retention & Win-back AI agents

  • Renewal nudges
  • Save sequences
  • Churn risk scoring
Faster speed-to-lead
98%Open rate on messaging
+32%Lead conversion
24/7Follow-ups without extra seats

Pricing for AI agents

Automate a lot for a little. More complex, cross-system agents cost more — still far more affordable than extra headcount.

R2,500–R26,000/mo • most AI agent use cases R50,000+/mo • complex / multi-system Project-based available
Typical build: R14,900/mo
Extra headcount: R25,000–R40,000+/mo

Email/SMS/WhatsApp drips, ticketing, and simple tools are inexpensive; agentic orchestration across DB/ERP/Payments costs more.

AI agents — FAQ

Quick answers on AI agents, integrations, compliance, and timelines.

Do your AI agents integrate with our stack?APIsWebhooksCRMERP

Yes. Our AI agents connect CRMs (HubSpot, Pipedrive, Zoho), calendars, payments (Stripe/Payfast), and databases via APIs & webhooks with auth, retries, and audit logs.

Are your AI agents compliant?POPIAHSM templatesOpt-in/Out

We implement consent capture, opt-out, quiet hours, template (HSM) messaging where required, and maintain audit trails — POPIA-friendly by design.

How fast do AI agents go live?Thin sliceSpeed-to-value

Most projects ship a thin slice in days (e.g., WhatsApp speed-to-lead). We iterate weekly from transcripts and metrics to scale safely.

Can AI agents answer from our knowledge base?RAGCitationsConfidence

Yes — RAG with citations and confidence thresholds. Agents fall back to a human or clarifying questions to avoid hallucinations.

What makes your AI agents different?AgenticToolsActions

They’re agentic and tool-using: read/write data, call APIs, trigger workflows, and prove ROI with dashboards — not just chat.

Ready to deploy AI agents?

Tell us the outcome you want — we’ll map the agent’s tools, guardrails, and integrations, then ship it to production.

What Can AI Agents Do for Your Business?

Automate Repetitive Tasks

Free your team from manual work.

24/7 Customer Support

AI chatbots and voice assistants handle queries instantly.

Lead Qualification & Follow-Ups

Never miss a potential sale again.

Smart Data Processing

AI extracts and organizes insights in real time.

Sales & Marketing Automation

Streamline lead nurturing, campaigns, and outreach.

Revolutionising Workflows with AI-Powered Agents

In today’s fast-paced digital world, businesses need efficiency, accuracy, and scalability to stay ahead. AI Agents are transforming operations by automating repetitive tasks, optimizing workflows, and enhancing customer engagement—giving you more time to focus on growth.

Why South African Businesses Trust AI Automated Solutions

We provide custom AI Agents tailored to your industry, ensuring seamless integration into your existing systems. Whether you run a small business, a growing startup, or a large enterprise, our AI agents help you scale with intelligent automation.

AI Agents for Business Automation

AI agents are transforming the way businesses operate by streamlining processes, automating repetitive tasks, and enhancing customer interactions. From intelligent chatbots to AI-powered virtual assistants, our automation solutions help businesses save time, reduce costs, and scale efficiently. Empower your company with cutting-edge AI agents designed to handle sales, support, marketing, and operations—seamlessly integrating into your workflow for maximum productivity.

Connect with us

Blogs

AI Prompting Expert Guide: Keeping Every Message On-Brand

AI Prompting Expert Guide: Keeping Every Message On-Brand

Discover how to design a complete AI prompting style guide — including tone, tool use, and evaluation frameworks — to ensure every automated message stays perfectly on-brand. ...more

Call Center ,Marketing Ai Automation Chatbot Business Automation Website Automation & Digital Growth Ai Receptionist AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 09, 20253 min read

Bots for Ecommerce Support

Bots for Ecommerce Support

Turn WhatsApp and web chat into the easiest place to track orders, process returns/exchanges, and resolve delivery issues—then create tasteful, data-driven cross-sell moments. Orchestrate flows with I... ...more

WhatsApp Marketing and Automation ,Chatbot Ai Marketing Website Automation & Digital Growth Ai Agents WhatsApp Business Solutions AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 09, 20253 min read

Chain-of-Thought AI (Explained Safely)

Chain-of-Thought AI (Explained Safely)

Understand Chain-of-Thought AI — how it works, when to expose reasoning, and how enterprises can keep it safe, auditable, and privacy-compliant. ...more

Call Center ,WhatsApp Marketing and Automation Ai Automation Chatbot Business Automation Website Automation & Digital Growth Workflow Automation AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 08, 20252 min read

The Booking Bot Blueprint

The Booking Bot Blueprint

Turn WhatsApp and web chat into your most reliable booking lane. This blueprint shows how a task-first bot checks real-time availability across staff and branches, respects buffers, and proposes SLA-a... ...more

WhatsApp Marketing and Automation ,Chatbot Business Automation Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 08, 20253 min read

AI Data Analytics: Next-Best Action

AI Data Analytics: Next-Best Action

Discover how AI Data Analytics predicts the next-best action for every lead — turning insights into intelligent, ethical automation through WhatsApp, CRM, and AI Callers. ...more

WhatsApp Marketing and Automation ,Ai Automation Business Automation Website Automation & Digital Growth IN ONE CRM AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 07, 20253 min read

Collecting KYC/Docs in Chat

Collecting KYC/Docs in Chat

Turn WhatsApp and web chat into compliant KYC lanes. This guide shows POPIA-safe upload flows, automatic file validation and redaction, and how to hand documents into InOne CRM with full audit trails—... ...more

WhatsApp Marketing and Automation ,Chatbot WhatsApp Marketing Workflow Automation IN ONE CRM Ai Agents WhatsApp Business Solutions AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 07, 20254 min read

AI Prompting Expert Guide: Keeping Every Message On-Brand

Discover how to design a complete AI prompting style guide — including tone, tool use, and evaluation frameworks — to ensure every automated message stays perfectly on-brand. ...more

Call Center ,Marketing Ai Automation Chatbot Business Automation Website Automation & Digital Growth Ai Receptionist AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 09, 20253 min read

AI Prompting Expert Guide: Keeping Every Message On-Brand

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