AI Agents (South Africa) | AI Automated Solutions
Agentic • AI Agents • Automation

AI agents that act — not just chat

We build production AI agents for South African businesses. These AI agents understand intent, fetch the right data, and take actions — quotes, bookings, tickets, payments — with guardrails and audit trails.

Revolutionising Workflows with AI-Powered Agents

In today’s fast-paced digital world, businesses need efficiency, accuracy, and scalability to stay ahead. AI agents transform operations by automating repetitive tasks, optimising workflows, and enhancing customer engagement — giving you more time to focus on growth.

Why South African Businesses Trust AI Automated Solutions

We deliver custom AI agents tailored to your industry and stack. Whether you’re a small business, a growing startup, or an enterprise, our agentic automations integrate seamlessly and scale with you.

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Built for your stack

CRM, ERP, calendars, payments, SQL/NoSQL, webhooks and custom APIs.

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POPIA-friendly by design

Consent, opt-out, quiet hours, HSM templates, and full audit trails.

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Ship fast

Thin slice live in days (e.g., speed-to-lead), iterate weekly from transcripts.

AI Agents for Business Automation

AI agents streamline processes, automate repetitive tasks, and enhance customer interactions. From intelligent chatbots to AI-powered virtual assistants, our automation solutions help businesses save time, reduce costs, and scale efficiently. Empower your company with cutting-edge AI agents for sales, support, marketing, and operations — seamlessly integrated into your workflow for maximum productivity.

What AI agents do

AI agents connect messages, data and decisions — from getting new clients to follow-ups, payments and support.

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WhatsApp AI agents

Capture leads, reply instantly, qualify, and hand off with full context.

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AI caller agents

Inbound reception & outbound follow-ups with WhatsApp/CRM summaries.

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RAG knowledge agents

Answer from your docs; cite sources and avoid hallucinations with thresholds.

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Quote → e-sign → payments

Generate quotes, send links, reconcile payments, update deals.

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Follow-up & nurture

Multi-channel drips with pause/resume, stop on reply, SLA escalations.

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Ticketing & support

Create tickets from chats, route by priority, and keep clients updated.

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Integration agents

CRMs/ERPs, calendars, email/SMS, Stripe/Payfast, SQL/NoSQL.

Reviews & reputation

Request, publish, and respond to reviews to lift local rankings.

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Agent dashboards

Targets for conversion, time-to-response, and pipeline value.

AI agent channels & journeys

AI agents orchestrate replies and actions across channels — stop on reply, escalate on SLA.

WhatsApp AI agents Email AI agents SMS AI agents AI caller agents Web chat agents Push / In-app agents
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Agentic decision-making

Intent + confidence decide the next action: answer, ask, route, escalate.

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Time windows

Business-hour sends, rate limits and timezone awareness — no after-hours spam.

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Compliance for AI agents

POPIA, consent capture, opt-out, HSM templates and full audit trails.

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Human handoff

Seamless transfer to a teammate with transcript, context and next steps.

AI agent bundles that work together

Bundle AI agents so flows hand off cleanly — more results with less overhead.

Lead Gen AI agents

  • Speed-to-lead capture + enrichment
  • Qualification & routing
  • Drip follow-ups until booked

Sales Ops AI agents

  • Quote → e-sign → payment
  • Stage nudges & reminders
  • Deal hygiene & SLA alerts

Support AI agents

  • Chat → ticket with SLAs
  • AI replies + macros
  • CSAT & recovery journeys

Finance & Ops AI agents

  • Invoice reminders & dunning
  • Stock/order updates
  • Exceptions to Slack/Email

Onboarding AI agents

  • Client intake & approvals
  • Welcome drips & checklists
  • Handoff to Success

Retention & Win-back AI agents

  • Renewal nudges
  • Save sequences
  • Churn risk scoring
Faster speed-to-lead
98%Open rate on messaging
+32%Lead conversion
24/7Follow-ups without extra seats

Pricing for AI agents

Automate a lot for a little. More complex, cross-system agents cost more — still far more affordable than extra headcount.

R2,500–R26,000/mo • most AI agent use cases R50,000+/mo • complex / multi-system Project-based available
Typical build: R14,900/mo
Extra headcount: R25,000–R40,000+/mo

Email/SMS/WhatsApp drips, ticketing, and simple tools are inexpensive; agentic orchestration across DB/ERP/Payments costs more.

AI agents — FAQ

Quick answers on AI agents, integrations, compliance, and timelines.

Do your AI agents integrate with our stack?APIsWebhooksCRMERP

Yes. Our AI agents connect CRMs (HubSpot, Pipedrive, Zoho), calendars, payments (Stripe/Payfast), and databases via APIs & webhooks with auth, retries, and audit logs.

Are your AI agents compliant?POPIAHSM templatesOpt-in/Out

We implement consent capture, opt-out, quiet hours, template (HSM) messaging where required, and maintain audit trails — POPIA-friendly by design.

How fast do AI agents go live?Thin sliceSpeed-to-value

Most projects ship a thin slice in days (e.g., WhatsApp speed-to-lead). We iterate weekly from transcripts and metrics to scale safely.

Can AI agents answer from our knowledge base?RAGCitationsConfidence

Yes — RAG with citations and confidence thresholds. Agents fall back to a human or clarifying questions to avoid hallucinations.

What makes your AI agents different?AgenticToolsActions

They’re agentic and tool-using: read/write data, call APIs, trigger workflows, and prove ROI with dashboards — not just chat.

Ready to deploy AI agents?

Tell us the outcome you want — we’ll map the agent’s tools, guardrails, and integrations, then ship it to production.

What Can AI Agents Do for Your Business?

Automate Repetitive Tasks

Free your team from manual work.

24/7 Customer Support

AI chatbots and voice assistants handle queries instantly.

Lead Qualification & Follow-Ups

Never miss a potential sale again.

Smart Data Processing

AI extracts and organizes insights in real time.

Sales & Marketing Automation

Streamline lead nurturing, campaigns, and outreach.

Revolutionising Workflows with AI-Powered Agents

In today’s fast-paced digital world, businesses need efficiency, accuracy, and scalability to stay ahead. AI Agents are transforming operations by automating repetitive tasks, optimizing workflows, and enhancing customer engagement—giving you more time to focus on growth.

Why South African Businesses Trust AI Automated Solutions

We provide custom AI Agents tailored to your industry, ensuring seamless integration into your existing systems. Whether you run a small business, a growing startup, or a large enterprise, our AI agents help you scale with intelligent automation.

AI Agents for Business Automation

AI agents are transforming the way businesses operate by streamlining processes, automating repetitive tasks, and enhancing customer interactions. From intelligent chatbots to AI-powered virtual assistants, our automation solutions help businesses save time, reduce costs, and scale efficiently. Empower your company with cutting-edge AI agents designed to handle sales, support, marketing, and operations—seamlessly integrating into your workflow for maximum productivity.

Connect with us

Blogs

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

Design warm transfers that feel human: capture the last 5–10 turns, detect urgency/sentiment, and route to the right person with clear SLAs. InOne CRM logs the transfer event, context, and outcome so ... ...more

2-way Email and SMS marketing South Africa ,Ai Receptionist IN ONE CRM Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 23, 20253 min read

Task Bots > FAQ Bots — Flows that do work (quotes, bookings, payments)

Task Bots > FAQ Bots — Flows that do work (quotes, bookings, payments)

Most chatbots answer questions; the useful ones do tasks. This guide shows how to turn WhatsApp into a results engine—collect the minimum, confirm the goal, and complete a booking, quote, or payment i... ...more

WhatsApp Marketing and Automation ,Ai WhatsApp Marketing Ai Receptionist IN ONE CRM Ai Agents AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 22, 20252 min read

Speed-to-Lead Benchmarks — How minutes vs hours change deal rates (with targets)

Speed-to-Lead Benchmarks — How minutes vs hours change deal rates (with targets)

Most deals are won by the team that replies first. This guide gives you practical speed-to-lead targets, a simple escalation ladder (AI caller → human), and the InOne CRM fields to track so you lift c... ...more

WhatsApp Marketing and Automation ,CRM Business Automation Website Automation & Digital Growth Ai Agents Ai for Sales Automation Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 20, 20253 min read

POPIA-by-Design Messaging

POPIA-by-Design Messaging

: A practical, non-DIY guide to building WhatsApp and voice journeys that respect POPIA from the first “hello.” Learn exactly which data to collect (and why), which fields to avoid, and how to log pro... ...more

Business Automation ,WhatsApp Marketing 2-way Email and SMS marketing South Africa Ai Receptionist Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 18, 20253 min read

RAG, Citations & Confidence Bars: Safer Chatbots That Show Their Sources

RAG, Citations & Confidence Bars: Safer Chatbots That Show Their Sources

Build chatbots your legal team (and customers) trust. This guide shows how to combine Retrieval-Augmented Generation (RAG), inline citations, and visible confidence bars—with fallbacks and audit trail... ...more

Chatbot ,WhatsApp Marketing IN ONE CRM Ai Agents Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 18, 20254 min read

Fail-Safes & Audit Trails

Fail-Safes & Audit Trails

Keep your automation helpful and audit-ready. This guide shows how to design fail-safes (fallback intents, confidence thresholds, human hand-offs) and build complete audit trails—template IDs, consent... ...more

WhatsApp Marketing and Automation ,Chatbot Business Automation Ai Agents WhatsApp Business Solutions AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 12, 20253 min read

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

Design warm transfers that feel human: capture the last 5–10 turns, detect urgency/sentiment, and route to the right person with clear SLAs. InOne CRM logs the transfer event, context, and outcome so ... ...more

2-way Email and SMS marketing South Africa ,Ai Receptionist IN ONE CRM Ai Agents WhatsApp Business Solutions Ai Callers AI Solutions & Services AI Agency Cape Town Ai Solutions and Service Ai Agency Johannesburg &AI Solutions & Services | AI Agency South Africa

November 23, 20253 min read

Warm Transfers That Feel Human — Context packets, sentiment triggers, and SLAs

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