🤖
Understand & Act
Intent detection, form-filling, and tool calls to your CRM, calendars, and databases.
Agentic • WhatsApp
Agentic chat that understands, decides, and acts
We build agentic WhatsApp chatbots that detect intent, fetch the right data, and perform actions — quotes, bookings, tickets, and payments — all with guardrails and audit trails.
What our WhatsApp chatbots do
Real automations that connect WhatsApp, your data, and decisions into one system.
📚
RAG Answers
Grounded responses from your knowledge base with citations and guardrails.
🧾
Quotes → E‑sign → Pay
Create quotes, send for signature, and collect payments via links.
🗓️
Bookings & Reminders
Two‑way calendar sync, reschedules, and no‑show prevention.
🧭
Lead Qualify & Route
Score, tag, and route to agents with SLAs and fallbacks.
📣
Broadcasts & Journeys
Template (HSM) messaging, segmented sends, and drip sequences.
How it works
Simple playbook: design → integrate → launch → iterate.
🧭
Design
Outcomes, intents, flows, actions, and guardrails.
🔌
Integrate
Connect CRM, calendars, email, payment links, and webhooks.
🚀
Launch
Thin slice first, then weekly improvements from transcripts.
📊
Measure
Conversion, time‑to‑response, and CSAT dashboards.
Deep dive: Agentic architecture & guardrails
Exactly how our WhatsApp agents understand, decide, and act — and how we keep them safe, compliant, and effective.
🧠
Perception & context
We detect language, intent, and entities (name, order, booking ID). Conversations are enriched with CRM data, previous chats, and channel metadata so the agent replies with full context.
🧭
Policy & planning
System prompts encode your tone, boundaries, and escalation rules. The agent plans a short chain-of-thought (hidden), then chooses a safe action or asks for clarifying info.
🔌
Tools & actions
Database lookups (RAG), calendar slots, quote builders, ticket creation, payments, and webhooks. Every tool call is validated and logged with inputs/outputs.
🛡️
Guardrails & QA
Rate limits, safe send windows, approval steps for risky actions, PII redaction, profanity filters, and auto-escalation to humans when confidence is low.
POPIA & WhatsApp compliance. Consent capture and opt-out are built in. We use template (HSM) messaging for outbound, maintain audit trails, and respect quiet hours.
⚡
Performance you can measure
Dashboards show response time, first-contact resolution, conversion, CSAT, and fallbacks. We run weekly reviews to tune prompts, tools, and journeys.
🏗️
Deploy thin, scale wide
We launch a single high-impact flow first (e.g., speed-to-lead), then expand to bookings, quotes, and support — keeping ROI visible at every step.
Pricing
Start fast — scale smart.
Starter Bot
R7,900 /mo
- Single flow + basic FAQs
- 1 integration (CRM / calendar)
- Template messages (HSM)
Growth Bot
R14,900 /mo
- Multi‑flow + RAG answers
- 3 integrations + webhooks
- Journeys & dashboards
Scale Bot
Custom /mo
- Advanced guardrails & QA
- SLAs, SSO, audit trails
- Multi‑brand, multi‑region
FAQ
Common questions about WhatsApp chatbots.
Is this approved for WhatsApp Business?
Yes. We use template messaging (HSM) where required, opt‑in/opt‑out handling, and safe send windows.
Can it use our knowledge base?
Yes. We connect your docs and chats so replies are grounded and cite sources.
Does it integrate with our tools?
We wire into your CRM, calendars, email, payments, and webhooks. Custom integrations available.
How fast can it go live?
Most go live in days. We launch a thin slice, then iterate weekly from transcripts and metrics.
Ready to launch an AI WhatsApp chatbot?
We’ll design, build, and support a bot that pays for itself quickly.
