Unpredictable spend
Wrong message types and timing drive costs up.
- Paid messages when a free window could’ve been used
- No frequency caps or audience suppression
- Hard to see cost per booked lead
WhatsApp Marketing Automation
Turn WhatsApp leads into bookings & sales without chasing.
AI Automated Solutions combines WhatsApp marketing (lead capture + broadcasts + segmentation) with automation (qualification, routing, booking, reminders, win-back) so your pipeline moves even when your team is busy.
Reporting
Explore: Homepage · WhatsApp Marketing · AI Automation · Chatbots
Built for real-world WhatsApp rules: opt-in, opt-out, approved templates, conversation windows, category governance, and account health protection.
Why WhatsApp “marketing” often underperforms
WhatsApp is high-intent, but it gets expensive and messy when it’s treated like bulk SMS or email. The usual result: inconsistent follow-ups, compliance risk, and no clear ROI.
Account health risk
Complaints and blocks kill deliverability.
- Messages sent to the wrong people
- Opt-outs not enforced automatically
- No guardrails for sensitive audiences
Leads leak
The most common problem: no follow-through.
- Slow response times
- No structured qualification
- No reminders, no win-back, no reporting
The fix: WhatsApp marketing with governance + automation
We build WhatsApp as a revenue channel: consent-by-design, cost-by-design, conversion-by-design. It’s done-for-you implementation, plus training and ongoing optimisation.
Consent-by-design
Keep messaging clean and defensible.
- Opt-in capture + proof tracking
- Instant opt-out + suppression
- Preference-based messaging (marketing vs service)
Cost-by-design
Send smarter, not more.
- Window-aware journeys (timing rules)
- Category governance (the right type of message)
- Caps, throttles, and visibility by segment
Conversion-by-design
Turn chats into outcomes.
- Qualification → booking → reminders
- Routing + escalations when needed
- Win-back and repeat purchase automations
Marketing brings leads. Automation closes them.
WhatsApp “marketing” alone gives you conversations. WhatsApp marketing automation gives you bookings, confirmations, reminders, follow-ups, and a CRM that updates itself. So the pipeline moves without your team babysitting it.
More booked leads
Lower lead leakage
Better attribution
Account-safe messaging
How it works
A clear, practical flow from first click to revenue, built around WhatsApp behaviour in SA.
Capture
Get high-intent leads into WhatsApp.
- Click-to-WhatsApp ads
- Website widget + QR codes
- Lead sources tagged automatically
Identify
Qualify the lead in seconds.
- Smart questions and menu options
- Tags, fields, and segmentation
- Intent-based routing
Automate
Journeys that progress the deal.
- Follow-ups that don’t get forgotten
- Reminders and reschedules
- Escalations to a human when needed
Handoff (team inbox)
Multiple staff, one consistent process.
- Assign conversations automatically
- SLA timers + accountability
- Notes, tasks, and history in one place
Measure & improve
Know what works and scale it.
- Conversion tracking by journey stage
- Audience performance and opt-out rates
- Reporting for teams and management
What you get
A complete WhatsApp marketing system, built, configured, and optimised for your business.
Marketing engine
Segmentation + broadcasts that don’t feel spammy.
- Dynamic audiences and targeting
- Campaign scheduling and caps
- Win-back, promos, and announcements
AI qualification
Instantly sort good leads from noise.
- Question flows built for your offer
- Lead scoring and routing rules
- Smart human handover
Template + governance
Run WhatsApp properly. Approvals and rules included.
- Template setup and management
- Category and timing guardrails
- Opt-out enforcement at send-time
Need more channels too?
We can run WhatsApp as the core channel, and connect it to the rest of your stack. Explore AI Automation and Chatbots if you want full multi-channel workflows.
Use cases that work in the real world
Pick a proven journey and we customise it to your business process.
Automotive
Enquiry → qualify → booking → reminders.
- Route by branch, model, or budget
- Test-drive booking + confirmations
- Service reminders and follow-ups
Property
Lead → qualify → viewing schedule → docs.
- Pre-qual questions and preferences
- Viewing scheduling + reminders
- Handover to agent with context
Retail & services
Promos → conversions → repeat business.
- Segmented broadcasts (not spam)
- Bookings, quotes, and confirmations
- Review requests + win-back flows
Compliance and deliverability are built in
We build WhatsApp marketing around trust: opt-in, opt-out, suppression, and healthy messaging patterns.
Consent controls
Proof, preferences, and suppression.
- Track opt-in source and timestamp
- Instant opt-out handling
- Frequency caps and exclusions
Account health guardrails
Avoid complaint spikes and deliverability issues.
- Audience filtering and targeting rules
- Template governance and QA
- Monitoring signals (blocks/opt-outs) to adjust
Your business remains responsible for collecting consent and lawful messaging. We implement the systems and guardrails so you can run WhatsApp at scale safely.
Packages
Simple packaging. Transparent structure. We tailor scope to your volume and complexity.
Starter
For teams that want WhatsApp running properly.
- Core setup + compliance basics
- Lead capture + qualification flow
- Team inbox + routing rules
- Basic reporting
Done-for-you setup
Best for: getting live fast with a clean process.
Growth
For teams scaling marketing and conversions.
- Segmentation + campaigns
- Multiple journeys (sales + service)
- Win-back + repeat business flows
- Improved analytics + optimisation
Marketing + automation
Best for: consistent pipeline movement and better ROI.
Pro
For multi-branch teams and advanced workflows.
- Advanced routing and SLAs
- More integrations and custom logic
- Governance for bigger audiences
- Reporting for management
Scale safely
Best for: multi-location teams with high lead volumes.
Transparent billing
WhatsApp messaging has platform fees and message fees that vary by message type and audience. We design journeys to keep costs predictable, and we show messaging costs clearly. No surprises.
Onboarding
Live in weeks, not months, with a clear implementation plan.
A typical rollout
Fast setup with measurable milestones.
- Week 1: setup + templates + compliance guardrails
- Week 2: lead capture + qualification + routing
- Week 3: campaigns + segmentation + follow-ups
- Week 4: reporting + optimisation iteration
What we need from you
A short checklist to get moving.
- Offer details + FAQs + qualification questions
- Booking link / calendar preference
- Brand tone (formal / casual) and rules
- Access to relevant Meta/WhatsApp setup (we guide)
FAQ
Short, practical answers.
Is this WhatsApp marketing or WhatsApp automation?
It’s both, by design. Marketing brings leads and re-engages audiences. Automation converts those chats into outcomes: qualification, routing, booking, reminders, follow-ups, and clean CRM updates.
Can we use our existing WhatsApp number?
In many cases, yes. If changes are needed (for example, to enable team access and proper automation), we guide the best path based on your setup.
Will this spam my clients?
No. We build around consent, targeting, and caps. Segmentation + suppression ensures the right people get the right messages at the right time.
What results should we expect?
Most teams see faster response times, fewer dropped leads, and higher conversion because follow-ups and routing happen automatically, even when staff are busy.
Do you integrate with our website or CRM?
Yes. We can connect forms, booking calendars, and reporting so WhatsApp becomes the workflow layer that moves leads through your pipeline.
How long does it take to go live?
Typically weeks, depending on how many journeys, templates, and integrations are required. We use a milestone rollout so you start seeing value quickly.