Automated replies
Set up responses to common comments or questions for prompt engagement.
Automate responses to comments, increase engagement, and make sure no interaction goes unnoticed. Use keyword-based replies and on-brand templates to guide users to offers, support, or a follow-up — POPIA-friendly.
Fast, consistent engagement that scales with your audience.
Set up responses to common comments or questions for prompt engagement.
Trigger relevant answers or links using specific keywords in comments.
Consistent, quick replies can boost interaction and post reach.
Guide users toward products, services, or offers directly from the comment thread.
Handle high volumes of comments while your team focuses on strategy.
Identify keywords and scenarios to watch for (price, order, support, etc.).
Short, helpful responses that link to offers, forms, or DMs.
Wire Instagram and your CRM/workflows (e.g. InOne CRM) for follow-ups.
Monitor performance, refine rules, and expand to more posts or campaigns.
Straight answers on setup, rules and handover.
It watches post comments for selected keywords and posts tailored replies, and (when appropriate) triggers a follow-up workflow.
Yes — interested users can be pushed into your CRM or sent a link to continue in chat or web.
We use pre-approved copy packs so every response matches your tone and policies.
We exclude sensitive terms, add escalation rules, and keep logs of replies and updates for audits.
After copy and rules are approved, we can pilot quickly and expand post-by-post.
Yes — you can have separate rule sets for promos, launches, support posts and more.
Never miss an opportunity to connect with your audience. Let’s set up smart replies that turn comments into conversations — and conversations into customers.

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