Security & Identity
SSO (e.g., Azure AD/Entra, Okta), RBAC by role/team, session policies, and audit trails across sensitive actions.
We unify WhatsApp-first AI, agentic chat, AI callers, CRM workflows, and analytics into one revenue engine — with the governance, security, and reliability your team expects.
SSO (e.g., Azure AD/Entra, Okta), RBAC by role/team, session policies, and audit trails across sensitive actions.
POPIA-aligned consent and retention, subject data requests, and optional South Africa–based data storage.
Queueing, retries, idempotency, and observability baked into WhatsApp flows, agents, callers, and workflows.
Quotes, bookings, reminders, reviews. See WhatsApp.
Intent, context, actions across web, email, SMS, DMs. Learn more.
Inbound reception & outbound follow-ups with WhatsApp summaries.
Ground answers in your KB with guardrails and safe fallbacks.
Auto-stage moves, tasks, escalations, and SLA timers.
Price → e-sign → pay in one journey; receipts & reconciliation.
APIs, webhooks, SQL/NoSQL, ERPs; n8n/Make/Zapier where useful.
Attribution from click → chat → booking → payment. Reporting.
Centralised auth and role-scoped access for teams and vendors.
Action logs, metrics, alerts — trace from prompt to payout.
Options for storage in SA for sensitive documents and PII.
Consent capture, minimisation, retention, export/delete workflows.
Click → WhatsApp (ad/site widget) → AI qualifier (intent, data capture) → Quote/E-sign/Pay → CRM update → Reminders & Nurture → Reviews → Reporting.
Fallbacks: human takeover, voice call routing, or ticket creation with SLA timers.
Map your journeys, SLAs, governance, and data boundaries.
Use-cases, prompts, guardrails, integration plan, and KPIs.
WhatsApp flows, agents/callers, connectors, and dashboards.
Operate week-to-week. Tune from transcripts and metrics.
Roll out across products, branches, regions, and teams.
AI qualifier + auto-booking cut response time by 83% and lifted bookings 42%. Missed calls recovered by AI caller.
Ad → WhatsApp → quote → site audit. Ops dashboard reduced admin time 68% with SLA timers and alerts.
Self-serve stock, store locator, and orders via WhatsApp. Repeat sales via review-based re-engagement.
One partner to consult, build, and run WhatsApp + AI agents + CRM + analytics — governed, secure, and measurable.
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