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Reception & Triage
Answer in seconds on WhatsApp/web chat/calls; capture details and route with context.
Admin • Automation • South Africa
Admin AI Automation — Agentic AI Agents that get it done
No sick days, no queues, no backlog. Our AI workers handle reception, scheduling, ticketing, invoicing, CRM updates and more — faster, compliant, and measurable. Cheaper than adding headcount and pays for itself.
What we automate
From getting new clients and following up automatically to ticketing, invoicing and CRM hygiene — we bring it all together.
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Scheduling & Reminders
Calendar sync, smart slots, confirmations and reschedule links across teams.
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Ticketing & SLAs
Create tickets from chat/calls/email; apply priorities, owners and SLA timers.
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Quotes, Invoices & Payments
Generate quotes, send e-sign, issue invoices and chase payments with guardrails.
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Docs, Templates & E-sign
Auto-fill templates, route for approval, send e-sign links and file to your drive/CRM.
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CRM Hygiene & Notes
Clean records, add tags/stage updates, and post structured call/chat notes.
Channels & journeys
Meet customers where they are — with rules that keep you compliant and on brand.
WhatsAppAI CallersWeb Chat
EmailSMSPush / In-app
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Agentic decisions
Intent + confidence pick answer, ask, route, escalate or book.
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Time windows & SLAs
Business hours, quiet hours, rate limits and stop-on-reply.
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Human-in-the-loop
Approvals for sensitive steps; seamless teammate handoff.
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Compliance (POPIA)
Consent capture, opt-out and audited actions for every step.
Automation sets that work together
Bundle flows that hand off cleanly — more results with less overhead.
Reception → Booking
- WhatsApp/web chat capture
- Qualification & routing
- Book meeting or callback
Support Desk
- Chat/email → ticket
- AI replies + macros
- SLAs, CSAT & recovery
Sales Ops
- Quote → e-sign → invoice
- Stage nudges & alerts
- Deal hygiene automations
Reputation & Reviews
- Review requests & replies
- Detractor recovery
- Publish & share wins
Typical admin work we automate
Start with the easy wins, then scale across teams.
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Email & Inbox
Drafting replies, triage, follow-ups and summaries to CRM.
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Billing Admin
Quotes, invoices, receipts, reminders and reconciliation nudges.
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HR Admin
Interview scheduling, onboarding packs, leave tracking inputs.
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Procurement
RFQs, approvals, POs, delivery tracking and returns.
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Docs & Templates
Auto-filled templates, e-sign, filing and access control.
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Reports
Weekly KPI packs from CRM/finance/support — clean and consistent.
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2× faster speed-to-lead
Instant replies boost conversions and satisfaction.
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+32% lead conversion
Consistent follow-ups and clean handoffs.
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Pays for itself
Replace repetitive admin with measurable automation.
Pricing
You can get a lot of admin automation for a low monthly cost; deeper, cross-system flows cost more — still far less than manual headcount.
R2,500–R26,000/mo • most use cases
R50,000+/mo • complex / multi-system
Project-based available
Start small, prove ROI, then scale across channels and teams.
FAQ
Quick answers on integrations, compliance and timelines.
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Do you integrate with our stack?
Yes — HubSpot, Pipedrive, Zoho, Google/Outlook, Stripe/Payfast, SQL/NoSQL and custom APIs/webhooks.
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Is it POPIA-friendly?
Consent capture, opt-out, quiet hours and template (HSM) messaging where required, plus approvals and audit logs.
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How fast do we go live?
We ship a thin slice in days (e.g., WhatsApp speed-to-lead + booking) and iterate weekly from transcripts and metrics.
Related AI solutions
Explore connected capabilities that amplify your admin automation.
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AI Callers
Inbound reception and outbound callbacks with summaries.
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Ready to replace repetitive admin with AI agents?
Tell us your outcomes. We’ll map flows and guardrails, integrate your systems and launch admin automations that pay for themselves.
