🧠
Agentic decisions
Intent + confidence pick: answer, ask, route, escalate.
Agentic • AI Workers • Automation
AI workers that get the job done
Always on. Consistent. Measurable. Our AI workers automate the repetitive workloads your team and call centres used to carry — so humans focus on higher-value work.
Why AI workers
No complaints. No sick days. No lost context. AI workers execute reliably, at speed and scale — response times drop, consistency rises, and costs go down while CX improves.
Speed-to-lead in seconds
No queue backlogs
Measurable ROI
Guardrails + human handoff
Pick an AI worker role
Shortlist the role you need now — scroll to its details below.
🎧
Reception & Triage Worker
Greets on WhatsApp/web, qualifies, books, and routes with audit trails. Never misses a lead, never loses context.
🎯
Sales SDR Worker
Speed-to-lead in seconds, enrichment from your data, multi-touch follow-ups, and clean handoff to a closer.
🛟
Support & Ticket Worker
Answers from your KB (RAG), creates tickets, sets SLAs, escalates by priority, and keeps clients updated automatically.
🧾
Quote → E-Sign → Payment Worker
Builds quotes, sends secure links, collects payment, updates CRM/ERP, and posts confirmations to your team.
📣
Nurture & Retention Worker
Personalised drips across WhatsApp, email, and SMS with stop-on-reply logic, renewals and win-back journeys.
🔎
Research & Data Worker
Finds and enriches data, validates records, writes to DBs/APIs, and posts concise, decision-ready summaries.
Channels & handoffs
AI workers orchestrate across channels with rules, time windows and clear fallbacks.
WhatsApp
AI Callers
Web Chat
Email
SMS
Push / In-app
⏱️
Time windows
Business hours, rate limits, quiet hours — no after-hours spam.
🛡️
Compliance
POPIA, consent capture, opt-out, HSM templates, audit trails.
🙋
Human in the loop
Approvals, QA, and seamless teammate handoff with context.
Reception & Triage Worker
Always-on front desk for WhatsApp, web chat, and email. Greets, qualifies, books meetings, and routes to the right owner with clean CRM records.
💬
Greets & qualifies
Captures name, intent, urgency, and fit. Applies tags and priority.
🗓️
Books instantly
Live calendar sync; confirms, reminds, and reschedules.
🧭
Routes with context
Assigns owner, posts transcript and next steps to CRM/Slack.
Outcomes
- Speed-to-lead in seconds
- No dropped conversations
- Higher show rates
Integrations
- WhatsApp, Web chat
- Calendars
- HubSpot/Pipedrive/Zoho
Compliance
- POPIA consent
- Opt-out & quiet hours
- Audit trails
How it works
- Intent & entity capture
- Decision policy → action
- Escalate on SLA breach
Sales SDR Worker
Speed-to-lead in seconds, enrichment from your data, multi-touch follow-ups, and clean handoff to a closer.
⚡
Instant outreach
Responds on WhatsApp/email/SMS in seconds with tailored copy.
📇
Lead enrichment
Company, role, location, and ICP fit; flags VIPs automatically.
🔁
Follow-up engine
Stop-on-reply drips, business-hour sends, SLA nudges.
Outcomes
- Higher connect rates
- Cleaner pipeline
- More meetings set
Integrations
- WhatsApp, Email, SMS
- HubSpot/Pipedrive
- Calendars & webhooks
Compliance
- Template (HSM) flows
- Opt-in management
- Audit logs
How it works
- Intent → route/ask/book
- Auto-summaries to owner
- Report on conversion
Support & Ticket Worker
Answers from your knowledge base, creates tickets, sets SLAs, escalates by priority, and keeps clients updated automatically.
📚
RAG answers
Grounded replies with citations and confidence thresholds.
🎟️
Smart ticketing
Intent, severity, customer value → priority and routing.
📢
Proactive updates
Status, ETAs, and satisfaction checks to reduce churn.
Outcomes
- Faster resolution
- Lower repeat contacts
- Higher CSAT
Integrations
- WhatsApp/Web chat
- CRMs & helpdesks
- Slack/Email alerts
Compliance
- POPIA/PII controls
- Redaction options
- Audit trails
How it works
- Intent → KB → action
- Auto-summaries
- Escalate on SLA
Quote → E-Sign → Payment Worker
Builds quotes, sends secure links, collects payment, reconciles, updates the deal and notifies teams — all in one flow.
🧮
Price & propose
Pulls products, pricing rules, and terms; generates quote.
✍️
E-sign
Sends contract links and posts signed docs back to CRM.
💳
Collects payment
Stripe/Payfast links, webhooks, and automated receipts.
Outcomes
- Faster cycle time
- Less manual admin
- Fewer handoff errors
Integrations
- CRM + CPQ
- E-sign platform
- Stripe/Payfast & ERP
Compliance
- Approval gates
- Audit & versioning
- Comms consent
How it works
- Inputs → quote
- Send → sign
- Pay → reconcile
Nurture & Retention Worker
Runs personalised journeys across WhatsApp, email and SMS — stop on reply, escalate on SLA, and renew on time.
🧭
Segment & personalise
ICP tiers, lifecycle stage, and intent drive copy and cadence.
📈
Win-back & renewals
Detect churn risk and deploy save or renewal sequences.
🔍
Measure & improve
Open/reply rates, conversions, cohort retention dashboards.
Outcomes
- Higher LTV
- Lower churn
- Consistent touchpoints
Integrations
- WhatsApp/Email/SMS
- CRM & billing
- Webhook events
Compliance
- Opt-in/Opt-out
- Quiet hours
- Template governance
How it works
- Segment → journey
- Action → stop on reply
- Escalate on SLA
Research & Data Worker
Finds and enriches data, validates records, writes to DBs/APIs, and posts concise, decision-ready summaries to your teams.
🔎
Discovery
Scrapes, parses and normalises from trusted sources and your KB.
🧪
Validation
Checks freshness, dedupes, and flags risk with confidence scores.
🗃️
Write-back
Upserts to SQL/NoSQL, calls APIs, and opens tasks when needed.
Outcomes
- Cleaner data
- Faster decisions
- Less manual research
Integrations
- DBs & data APIs
- CRM/ERP
- Slack/Email
Compliance
- PII safeguards
- Rate limits
- Audit logs
How it works
- Source → enrich
- Validate → store
- Summarise → notify
2×Faster speed-to-lead
98%Open rate on messaging
+32%Lead conversion
24/7Always-on coverage
Pricing
AI workers often pay for themselves via faster response and higher conversion. Simple roles are inexpensive; deeper cross-system automations cost more — still far below equivalent headcount.
R2,500–R26,000/mo • most AI worker roles
R50,000+/mo • complex / multi-system
Project-based available
Typical deployment: R14,900/mo
Equivalent headcount: R25,000–R40,000+/mo
FAQ
Quick answers on AI workers, integrations, compliance, and timelines.
Do AI workers integrate with our stack?APIsWebhooksCRMERP
Yes. We connect CRMs, ERPs, calendars, payments (Stripe/Payfast), and databases via APIs & webhooks with auth, retries and audit logs.
Are AI workers compliant in SA?POPIAConsentHSM
POPIA-friendly by design: consent capture, opt-out, quiet hours, template (HSM) messaging where required, and full audit trails.
How fast do we go live?Thin sliceSpeed-to-value
We ship a thin slice in days (e.g., speed-to-lead) and iterate weekly from transcripts and metrics to scale safely.
Can AI workers hand off to humans?ApprovalsEscalations
Yes — approvals and escalation paths are built-in. Handoffs include transcript, context and next-best actions.
Ready to hire an AI worker?
Tell us the outcome. We’ll map tools and guardrails, integrate your systems, and ship a reliable AI worker that pays for itself.
